Privacy Policy
Privacy Policy
Your privacy matters to us. Here's how we handle your information.
At Printed Hugs (printedhugs.co), we are committed to protecting your personal information and being transparent about how we use it. This policy explains what we collect, why we collect it, and how we keep it safe.
What information we collect
When you place an order, we collect your name, email address, shipping address, phone number, and payment details. Payment information is processed securely through our Payments Partner's system and is never stored on our servers.
When you sign up to our mailing list, we collect your email address and any preferences you share with us.
We also collect general usage data through cookies and analytics tools to help us understand how people use our website and improve your experience.
How we use your information
We use your personal information to process and fulfil your orders, send you order updates and tracking information, respond to your questions and messages, and occasionally send you news about new books and special offers (only if you've opted in, and you can unsubscribe at any time).
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
How we share your information
To fulfil your order, we share the necessary details (your name and shipping address) with our print and logistics partners. These partners are bound by their own privacy policies and are only permitted to use your information to fulfil your order.
Cookies
Our website uses cookies to help it function properly and to help us understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.
Your rights
You have the right to access, correct, or request deletion of your personal information at any time. To make a request, please contact us at hello@printedhugs.co.
Contact
If you have any questions about this privacy policy or how we handle your data, please reach out to us at hello@printedhugs.co. We're always happy to help.
This policy was last updated in May 2026.